Cookie Policy

Who we are
What are Cookies
Types of Cookies
Cookies We use
Google Analytics
Disabling and Deleting Cookies
Changes to our Cookie Policy
How to contact us

Who we are

This site is operated on behalf of B&Q by Voucher Express - a trading name of Hemingways Marketing Services Ltd, Metcalfe House 23H Kirkgate, Ripon HG4 1PB, established 1947 and registered in England 453174. VAT Reg No: GB 169725424. Voucher Express are responsible for this website and processing any orders placed on it.

What are Cookies

A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. Cookies are used to make the website easier to use and to support the use of information and functionality provided whilst using the website. A cookie can't read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.

 

Types of Cookies

Category 1: Strictly necessary cookies:

These cookies are essential for the use of the features and services on our website. If you block these cookies, we cannot guarantee access to the services provided through our website or be sure how our website will perform during your visit.

Examples of how we use these cookies include:

 

Category 2: Performance Cookies:

These cookies collect anonymous information on the pages visited.  These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your device.

 

Category 3: Functionality Cookies:

These cookies remember choices you make to improve your experience.  These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these types of cookies on your device.

Cookies we use

The following cookies are used on our site.

Name

Purpose

Category

Duration

__RequestVerificationToken

This is an anti-forgery cookie set by

web applications built using

ASP.NET MVC technologies. It is

designed to stop unauthorised posting

of content to a website, known as

Cross-Site Request Forgery. It holds no

information about the user and is

destroyed on closing the browser.

Strictly Necessary

Session

__utma

This is one of the four main cookies

set by the Google Analytics service

which enables website owners to track

visitor behaviour and measure site

performance. This cookie lasts for 2 years

by default and distinguishes between

users and sessions. It it used to calculate

new and returning visitor statistics. The

cookie is updated every time data is sent

to Google Analytics. The lifespan of the

cookie can be customised by website

owners.

Performance

2 years

__utmb

This is one of the four main cookies set by

the Google Analytics service which enables

website owners to track visitor behaviour

and measure site performance.

This cookie determines new sessions

and visits and expires after 30 minutes.

The cookie is updated every time data

is sent to Google Analytics. Any activity

by a user within the 30 minute life span

will count as a single visit, even if the

user leaves and then returns to the site.

A return after 30 minutes will count as

a new visit, but a returning visitor.

Performance

30 minutes

__utmc

This is one of the four main cookies set

by the Google Analytics service which

enables website owners to track visitor

behaviour and measure site performance.

It is not used in most sites but is set to

enable interoperability with the older version

of Google Analytics code known as Urchin.

In this older versions this was used in

combination with the __utmb cookie to

identify new sessions/visits for returning

visitors. When used by Google Analytics

this is always a Session cookie which is

destroyed when the user closes their browser.

Where it is seen as a Persistent cookie

it is therefore likely to be a different technology

setting the cookie.

Performance

Session

__utmz

This is one of the four main cookies set by

the Google Analytics service which

enables website owners to track visitor

behaviour measure of site

performance. This cookie identifies the

source of traffic to the site - so

Google Analytics can tell site owners

where visitors came from when arriving

on the site. The cookie has a

life span of 6 months and is

updated every time

data is sent to Google Analytics.

Performance

6 Months

ASP.NET_SessionId

General purpose platform session cookie,

used by sites written with Miscrosoft .NET

based technologies. Usually used

to maintain an anonymised user session

by the server.

Strictly Necessary

Session

SERVERID

Used for load balancing. Identifies the

server that delivered the last page to

the browser. Associated

with the HAProxy Load Balancer software.

Strictly Necessary

Session

 

Google Analytics

We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Disabling and deleting Cookies

To learn more about cookies, including how to manage them and how they affect your online activities, please visit www.aboutcookies.org or www.allaboutcookies.org. You can also learn how to control cookies on different browsers at www.aboutcookies.org/how-to-control-cookies/, or if you want to know how to delete cookies, visit www.aboutcookies.org/how-to-delete-cookies/.

 

To opt out of being tracked by Google Analytics across all websites, you can visit http://tools.google.com/dlpage/gaoptout.

The Internet Advertising Bureau website (Your Online Choices) which you can visit at www.youronlinechoices.com/uk/ allows you to install opt-out cookies across different advertising networks.

New technologies such as Mozilla's Do Not Track (www.mozilla.org/en-GB/firefox/dnt/) allow you to tell websites not to track you.

You can set your browser to refuse any cookie or to alert you to when a cookie is being sent. This can be usually be done in your browsers security or privacy settings. However, if you choose not to accept our cookies, some of the features of our site may not work as intended.

You can also ask your browser to delete any cookies that may be stored on your device. This is usually found in your browsers delete history or privacy settings. If you delete cookies our website will not remember previous visits or any information previously entered.   

Changes to our Cookie Policy

This policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

How to contact us

You can contact us using by using any of the contact details below: -

 

Email: dpo@voucherexpress.co.uk

Post: DPO, Voucher Express, Metcalfe House, 23H Kirkgate, Ripon North Yorkshire, HG4 1PB