Delivery

Delivery of B&Q e-Gift cards

  1. There are no restrictions on when your e-Gift card can be delivered. You can choose to have it delivered instantly or at a later date and time of your choosing. You can specify an exact time down to the minute!
     
  2. Delivery of your e-Gift card by email is free of charge.
     
  3. You (or your recipient) will receive an email containing a link to download your B&Q e-Gift card. You can choose to download it now or at a later date. Your e-Gift card is loaded with value and ready to spend online at B&Q.co.uk as soon as you download it. It will be valid for 24 months from activation.
     
  4. After placing your order you will receive a confirmation email that includes your order number.
     
  5. If you have a query, please contact our distributors; Voucher Express on 0871 384 3238 or by emailing BandQ@voucherexpress.net. Their opening hours are Monday to Friday, 9am - 5pm. Please have your order number to hand.
     
  6. You will receive another email to confirm when the e-Gift card has been sent by email to your specified recipient.